What About Wealthy Affiliate Support-How Does It Work?

multi coloured characters of people holding hands

When you are searching for an online program to help you get started making money online one of the main things to check out before you lay your money down is support. What and who is going to be there for me when I get stuck. It's definitely been true for me that nothing ever goes as smooth as all the hyped sales pitches tell you. It is also true that you don't always get what you pay for. Let's look at what kind of support you get at Wealthy Affiliate and try and answer the question, how does it work?

Who is going to be there for me or with me on my online journey? There are a ton of so called money making programs that people are buying up every day that once purchased, POOF! whoever owns them are gone. Most likely because you just purchased it from a promoter who is nothing more than an affiliate clickbank salesman. There's nothing wrong with that, the onus is on you to know what you are buying and what it promises to do for you.

Whoever sold it to you is gone or they have given you access to email support they have more than likely outsourced. I'm not saying everybody does this, I'm just saying it's quite common in the online internet marketing world.

​Savvy and slick marketers are only concerned with selling you their product, collecting a commission and then off to do more promotion. You never hear from them again.

As a starter member at Wealthy Affiliate you only have access to 7 days of support. A premium member has unlimited access.

You Have Questions Go Ahead!

2 yellow and brown question marks

Immediately once you step inside of the platform you have many ways of asking questions. There is a search bar where you can just bet the thousands before you have asked the same question. Those responses are readily available for you to read.

If however you don't see an answer that satisfies you then, there is an option for you to ask the community that unique question you have.

There is no such thing as a dumb question or any reason for you to be shy in asking it. I'm not going to say you'll get an answer right away but soon enough and faster than any email support offered by most competitors or shady scam operators.

Live Chat

Probably worth the entrance fee right here. This to me is one of the greatest provisions the owners have allowed for their members. It is also a tremendous sign of confidence they have in themselves and the Wealthy Affiliate community to be able to interact in real time.

Anytime I get stuck with any problem I'm having implementing the training, I can hop on chat and get help. It is not just available at certain times of the day.​ You have access 24/7 no matter where you are in the world and no matter the time. I've been on at 4 a.m. my time and asked questions. It's an absolutely brilliant feature to have for support when you need it.

I can't think of any other network marketing program out there that provides this. 

Contact The Owners

You will also have the ability to message the guys who run the joint and ask questions whenever you want. They say they will give you an answer within 24 hours but I can definitely vouch for them and say it's a lot quicker than that. They will also show up on live chat on a regular unscheduled basis so you can talk to them at anytime live when they are there.

They deeply care about this business and your success in it. This is why they make themselves available to answer your cares and concerns.​

Every member is extremely important to them and they will provide any help that you need when you ask.

Site Support

This is a massive hosting platform consisting of thousands of members operating on multiple websites. There are bound to be glitches and outages at times. These are small in nature and with the minimum of down time. On those occasions when your site is down and you get frustrated, site support is provided and fixes it within minutes or hours.

They are absolutely the quickest technical support I've ever experienced. I wish my cable, internet and cell providers were as quick to find solutions as site support at Wealthy Affiliate is.​

list of technical steps at wealthy affiliate

Once you submit a ticket it is responded to ASAP. I have no complaints when I'm experiencing technical difficulties. It happens, it comes with the territory. You have to be patient but rest assured they are there working on your behalf to get it fixed.

Live Webinars

​Every Friday night there is a live webinar. It's there to keep us all informed of any new trends or subjects that will help with our online business. If you miss a webinar, well you can't be there for every one, they have them available usually within 24 hours after they air live.

You are constantly given the ability to stay up to date as a premium member of Wealthy Affiliate. While I understand the live webinar may not fall into the category of support as most define it​, I like to think of it as another opportunity to ask questions live with a resident expert about our online business. There are hundreds of people every week taking advantage of these live tutorials.

​Final Thoughts

There you have it in a nutshell. You are never alone no matter the problem or issue you have while you are a member of Wealthy Affiliate. It doesn't matter if you have questions on training, issues with your website, issues with understanding how things work, the real important thing to remember is you are never alone. All you have to do is ask and someone from somewhere will help you out.

This is what support is all about at Wealthy Affiliate and it comes in all shapes and sizes as you can see. Does this sound like a supportive and welcoming community to you? Well, if you answered yes then I only have one last question for you.....  

What are you waiting for?

Join Wealthy Affiliate and...

Build A Real Business Online

* No experience necessary
* Put away your credit card it's FREE
* No strings attached



 Hi there, my name is Peter, it's so great to meet you. I started this website back in 2015 to help educate and inform people on the many ways to make money online. There are so many scams out there that need to be revealed. I also explore ways on how we can turn our time into dollars working from home.

I hope you find some of the tips and suggestions that I've experienced helpful on your own online journey.

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  1. Gary

    I’ve been a member of Wealthy Affiliate for two years. Before I joined, I struggled as an internet marketer for six years. I was making money, but my business was a patchwork of several strategies from dubious sources.

    Then Google de-indexed my site at the beginning of The Great Panda Apocalypse. Three years of work down the crapper.

    As I rebuilt my modest empire, I was determined to never let that happen to me again. This lead to Wealthy Affiliate who taught me the right way to make money online.

    Through the wonderful people at Wealthy Affiliate, I learned how to create quality content that helped the visitors to my websites and I learned how to cooperate with the search engines so they would never again destroy my business.

    Now Google loves me. Imagine that!

  2. HappyB

    This is a really thorough introduction to the WA community. I like the fact that you actually walk the reader through the stages they have to go through, to get started. As a beginner, it can seem confusing with new technology and new concepts, so to give a step by step introduction is really helpful.

    You have nicely explained some of the benefits which certainly seem to be unique to WA. I have not found anything as good elsewhere. Even business trainings that cost an arm and a leg rarely come close to what WA offers.

    The sense of community and backup is well explained.

    Thanks for a really good introduction to what WA is really about and showing it is not a scam. There are enough of those about. The community seems to be quite large, is that correct?

    I have not finished reading through your site yet and I intend to bookmark it and do that later.

    Thanks again for a clear introduction to WA.

  3. Hi Peter, I had to read your article here about Wealthy Affiliate and the support WA has because I am part of Wealthy Affiliate. I know firsthand that the support is awesome. You did a great job describing their support. I have had an issue before when I was building one of my websites and they helped me instantly, in fact they fixed the issue for me rather then me trying to figure out what I did wrong. Wealthy Affiliate is a great place for anybody that wants to make money online but doesn’t know where to start. Wealthy Affiliate is worth every dime because you are going to learn a lot. Keep up the good work helping people succeed Peter!

    • Thanks Nicole. The same things have happened to me. Just knowing you can get help as soon as you’re stuck or that something is not working is very comforting. It is the most newbie friendly environment I know of. All the best of success to you.

  4. jettaranda

    Great wealthy affiliate review. I 100% agree with you that the support there is amazing. It’s not just located to looking for information, you can actually get good support because some of the top affiliate marketers come into live chat quite often. I like that when I’m inside wealthy affiliate, I can type in a question and many will reply. Great post.

    • Peter

      That to me is the best part of the whole support system. I try to get on chat every day to check out what’s going on and who needs help.

  5. Hello Peter, thank you for your honest review of the WA support to its members. It is not every review one can agree with even if you are at the place the review is about.

    You have done it from your own perspective, (the only one you can do it from), but I support over 90% of what you have said here as my own experience at the same place.

    Much success to you in your online business and your promotion of WA. It is certainly a place worth promoting.

  6. Rosa

    Hi Peter,

    I like your review on Wealthy Affiliate support and how it works. I certainly agree with you regarding the support WA provide through Live Chat, community, the owners and site support. I had purchased a program which I believed to be legit and I believe it was legit but I purchased it through a marketer and could never get answers to any questions I posted.

    What I like about getting questions answered is typing your question on the search bar, similar questions appear and you can find your answer very quickly.

    This is a very informative post to help educate anyone looking to make money. Thanks for sharing your post.

  7. roamy

    Hello Peter
    Thanks for a very detailed post on how Wealthy Affiliate support works.
    Having a website and working online can be frustrating if you have no one to talk to, waiting for days to get a response from support when your website suddenly goes down and you have no way of moving forward.
    The support system Wealthy Affiliate has in place is the best there is, a quick cant wait question you just have to go to the live chat, support tickets are answered in minutes and if you need one to one help from the owners you can catch them in the live chat or send them an email.
    Thanks for sharing and I hope many will find this very useful as I have.Wealthy Affiliate in my opinion is the best place to learn and host a website.

  8. Hi Peter,
    I just wanted to drop a comment here quickly because I absolutely and totally agree with you that the support you get in the Wealthy Affiliate community is absolutely TOPS!
    I’m a premium member and I plan to stay that way! Last week I tried to update my site theme and I have NO IDEA what I did, but everything was completely messed up… it was SUCH a relief to know that WA backs up my site every night and could get me back in a jiffy to “normal”. They’ve got your back if you don’t really know what you’re doing and you mess things up… THAT is priceless in this business, because things are always changing.
    So basically, I wanted to encourage anyone reading these comments to check out WA if they are serious about learning how to build a great website.

  9. JohnE52

    Peter, this is a great looking post that not only is easy to follow, but tells the truth in so many ways. I have been looking for extra help in my internet marketing quest. After looking at several sites promising me that pot of gold, WA convinced me to check them out. I’m so glad I did. Thanks for confirming all that in your blog!

    • Peter

      You’re welcome John, I don’t think you can learn more in one place than you can here. Thanks for dropping by:)

  10. fernglow

    I have tried many other ways of building business online and by far, I feel that WA is the best! I definitely agree with you that it is a very inclusive society as everyday cares about each other and help each other along the way! Lastly, I wish you success in your future endeavours!

  11. Riaz Shah

    Hey Peter,
    Awesome article on the WA support, I agree that their service is top notch. I was having trouble transferring my website hosting and Hostgator wouldn’t help guide besides telling me blindly on what I should do.

    WA did this right by helping me move my site and I’ve settled it pretty fast. One of the best support teams ever, superb job!

    • Peter

      Hey Riaz, I’m glad you had a great experience with their support team. It truly is amazing and lightning fast. Thanks for stopping by and commenting:)

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